Ocean Villa

Guest Reviews

0 of 5 average

Great ocean front condo

by Tifton GA

★★★★★ 5 of 5

Condo was exactly as Pictured online. Clean, quiet and large oceanfront balcony. Conveniently located. 2 pools and hot tub were clean and well maintained. Love the additional parking across the street with a covered walkover. This parking access should be made known to the renters in the condo descriptions. We were unsure at first if this was additional parking for this condo. Had to ask other renters to find out. No complaints or problems with condo. We do have one complaint with benchmark management though. Access wristbands were in an envelope with instructions to return to benchmark on Thomas drive upon departure or pay $40 fine per band. We could not locate benchmark office so we called office. We were told we would have to drive 27 miles to Santa Rosa to return. We refused to do that. After spending 20 minutes on the phone with BM, we were told that most people leave the arm bands in the room. That was NOT the instructions on the wristband packet!! We drove back and tried to re enter condo but could not. We had to leave our bands hanging on Outside of door. Benchmark needs to make instructions accurate for return of armbands!

Response from Benchmark Management

Thank you for staying at our condo and for sharing your thoughts. We're delighted that you enjoyed the condo's cleanliness, tranquility, and spacious oceanfront balcony, as well as the convenient location and well-maintained pools and hot tub. We apologize for any inconvenience caused by the wristband instructions; however, please note that the HOA sends out an email 24 to 48 hours before your arrival, which guests need to review. We will pass on your feedback to the team to ensure a smoother process in the future. Thank you for choosing our beachfront getaway. We hope to host you again in the future and provide you with another 5-star experience. Warm regards, Benchmark Management

Submitted on Sep 2, 2023

Great location

by N/A CO

★★★★★ 5 of 5

Location was great! Amazing view! Good communication with host. Furniture a little outdated

Response from Benchmark Management

Thank you for staying with us, Maria! We appreciate you taking the time to let us know that you enjoyed your stay at Ocean Vi8lla 404. We are happy that we were able to provide the 5-star vacation experience you desire and deserve. We will look into your comment regarding the furniture and use it as a guide to further improve our service to you and out future guests. We look forward to hosting you again soon! Regards Benchmark Management!

Submitted on Jul 31, 2023

Adequate

by Ooltewah TN

★★★☆☆ 3 of 5

Great instructions to pick up the info to access the condo, but we had no code to enter the beach. Kitchen was bare bones. Ask if coffee pot & if so what kind & wrong info was given. Cleaning crew needs a ✔️list. We had a dishwasher full of dirty dishes & hair in the sink. Outside porch dirty & mildewed & the table needs to go.Maintenance DID get our TV’s to work on the 2nd day(replaced remote).Bad floor’s mentioned in reviews, I think they are included in the cleaning deficit. Elevators speedy & the property was well maintained. Parking was unclear in info,but answered when asked. We REALLY liked the code entry on the door!!️

Submitted on Jun 9, 2023

Girls Trip

by Westport TN

★★★★★ 5 of 5

Great stay very relaxing

Response from Benchmark Management

Jerry, We are so happy to hear you enjoyed your stay! We strive to provide the very best for our guest when they book with us at Benchmark Management. We hope you choose to stay with us for all your future trips to the beach, we a would be glad to have you! Sincerely, Benchmark Management.

Submitted on Jun 2, 2023