Guest Reviews
★★★★★ 4.9 of 5 average
Vacation 2022
by Ringgold GA
★★★★★ 5 of 5
It was great
Response from Benchmark Management
Cindy,
Thank you for leaving a review! We are happy know you enjoyed your time. We hope to see you again soon!
Benchmark Management
Submitted on Oct 3, 2022
Great!
by Cindy H.
★★★★★ 5 of 5
It was great!
Submitted on Oct 1, 2022
30-A fun
by Mcdonough GA
★★★★★ 5 of 5
We had a really good time! Great location and the beach was perfect! We will definitely stay there again . The cleaning crew does need to clean master bathroom around vanity a little better but overall unit was great!
Response from Benchmark Management
Thank you for taking the time to leave us your kind words and review. We are thrilled that you and your family enjoyed your time here at Grand Isle 304. We are sorry to hear that the cleaning of the unit was not up to your standards. Guest satisfaction is our top priority and we aim to make sure every guest feels right at home. We look forward to hosting your family again soon.
Benchmark Management
Submitted on Jun 27, 2022
Fun Times on 30A
by Little Rock AR
★★★★★ 5 of 5
Great location, enjoyed having Perfect Pig downstairs for dining. Property
Could use a cosmetic update.
Response from Benchmark Management
Becky,
We are glad to hear you enjoyed the location of this property and its convenience to the perfect pig! We will certainty pass along your recommendation for a cosmetic upgrade within the property to ensure the satisfaction of all future guest. We hope you choose to stay with us again at Benchmark Management, we would love the opportunity to provide you with a 5 star vacation!
Sincerely, Benchmark Management.
Submitted on May 19, 2022
decent little place
by Alabaster AL
★★★★★ 5 of 5
Pros - great location - good beach access - comfortable bed / cons the maid let herself in without knocking - while we were still packing at 30 minutes before check out. I was standing there nude.. had to throw on clothes.
Response from Benchmark Management
Trey, thank you for finding the time to share the details of your recent visit. While we are delighted to learn that you found our bed comfortable and the beach access within proximity, it’s unfortunate to hear of your encounter with our housekeeper walking in on you minutes before departure. We deeply apologize, as we never want our guests to feel rushed after a relaxing stay with us. We hope you give us another chance. We will do our best to deliver the exceptional stay we know we can.
Sincerely,
Benchmark Management
Submitted on Apr 1, 2022
3rd Elevator
by Lakeland FL
★★★☆☆ 3 of 5
Not pleasant for us "seniors" to haul groceries, supplies, luggage and beach gear up 3 flights of stairs as no one had the consideration to notify us the elevator was not operating....and according to tenants below, hadn't been for quite some time. Very unpleasant. Used app to contact Benchmark and never received a response.
Response from Benchmark Management
Rebecca,
We appreciate you taking the time to share your feedback regarding your recent visit to Grand Isle 304. We do sincerely apologize that the elevator was out of order for your stay; this issue was to be corrected by the condo association on that property. We do our very best to be as responsive as possible when it comes to our guests' needs. From time to time technical errors occur and we did not receive your communications through the app. We are always available via phone call, text, email, and live chat on our website. We hope we can welcome you back in the future to offer a completely relaxing stay from start to finish.
Sincerely,
Benchmark Management
Submitted on Sep 18, 2021
Grand Isle 304
by Jacksonville FL
★★★★★ 5 of 5
All was a promised online. Very convenient and pleasant in all respects. Unit is tastefully decorated, very nice for one couple. Private beach easily accessed. End unit near elevator with nice out door space and lots of natural light. Having the outstanding Pleasant Pig restaurant on ground floor was big plus.
Response from Benchmark Management
We're thrilled that Grand Isle 304 was all that you hoped for in a vacation property. We're glad that you enjoyed the location all that was nearby. Please come again!
Benchmark Management
Submitted on May 3, 2021
Great Place for Spring Break
by Ozark AL
★★★★★ 5 of 5
Great place to stay for our spring break.
Response from Benchmark Management
We're glad that Grand Isle 304 provided you with a great place for spring break. Please come again!
Benchmark Management
Submitted on Apr 9, 2021
Great Location! Condo as Described
by Ellijay GA
★★★★★ 5 of 5
Grand Isle has a wonderful central location. We have stayed in the building before and choose to return. This was our first stay in 304 and our first experience with Benchmark. They were responsive to our calls and requests. Somewhat frustrating to call into the office during the day and be asked to leave a message.
Response from Benchmark Management
We're so glad that you chose to return to Grand Isle. We apologize for you having to leave a message. We are very busy and as a result, sometimes you will be asked to leave a message. Please come again!
Benchmark Management
Submitted on Mar 10, 2021
Winter Beach Trip
by Fleming Island FL
★★★★★ 5 of 5
Excellent
Response from Benchmark Management
Hello Daniel,
Thank you for leaving a review! We are happy know you enjoyed your time so thoroughly. See you again soon!
Benchmark Management
Submitted on Feb 18, 2021
Great Place
by Mandeville LA
★★★★★ 5 of 5
This unit was perfect for my husband and I. Perfect size and very well kept. Great location and a short walk to the beach. I highly recommend this unit. We will definitely be back.
Response from Benchmark Management
Lauren,
Thank you for your review! We are thrilled that you loved your time here and that you will be back! We put guest satisfaction and unit condition as a priority and your kind words verify that our hard work pays off. We will see you again soon!
Thank you,
Benchmark Management. Lauren, thank you so much for taking the time to review your stay at Grand Isle 304. This is a unit loved by many. It is in a great location in Seagrove. It is located above the legendary Perfect Pig restaurant and is just a short walk to the beach. We hope that you come and stay with us again very soon!
Submitted on Oct 5, 2020
Great location & rental house
by Franklin TN
★★★★★ 5 of 5
I was delighted that there was an elevator, even though we only used it for unpacking the car upon arrival. Lovely and clean home, however, the drier did not work from day 1, a part needed to be ordered which left me with a lot of wet clothes. Management team didn't offer for the washer/drier unit to be replaced or anything...which was disappointing.
Response from Benchmark Management
Irene,
Thank you so much for taking the time to share feedback regarding your vacation. We are so pleased to
hear the property was to your liking, and it suited your needs well. We do sincerely apologize for the
delay in your maintenance request. We handle these requests in order of emergency, in this case we had to rely on our vendor to replace the part for the dryer. We would love for you to give us another chance to provide you with
a great beach vacation.
Sincerely, Benchmark Management
Submitted on Jul 13, 2020
All the way PERFECT
by Dothan AL
★★★★★ 5 of 5
The unit is located across the street from the beach with a limited view of the gulf. What it lacks in views it makes up for in location. We loved the porch swing and how close we were to everything Seagrove had to offer. We will definitely be staying again in the future!
Response from Benchmark Management
Jennifer,
We're so glad that you loved the porch swing and the overall location of this condo. Please come again and stay with Benchmark Management!
Sincerely, Benchmark Management
Submitted on Jun 10, 2020
Great Seagrove Location!
by GA
★★★★★ 5 of 5
This third-floor condo is beautiful! It was very clean, spacious, and a short walk to private beach access. It was equipped with everything that you would need during your stay. I will definitely be staying at Grand Isle again!
Response from Benchmark Management
Hi Lindsay!
Thank you for the exemplary review! We are so pleased to hear that the home met all of your needs, from small items throughout the home to make things easier all the way to the beach access! We can't wait to see you again. :-)
See you next time!
Benchmark Management
Submitted on Jun 8, 2020
Grand Isle 304
★★★★★ 5 of 5
The perfect condo for us to celebrate a 40th birthday! Clean, comfortable and convenient! We look forward to our next trip.
Submitted on Mar 26, 2018
Great Stay!
★★★★★ 5 of 5
Great stay - Great Place. Niece got married across the street and it was great getting back and forth to the families without driving. Beautiful place you have! Thank you!
Submitted on Dec 11, 2017
Grand Isle 304
★★★★★ 5 of 5
Attractive, comfortable, cozy. Terrific location.
Submitted on Oct 23, 2017
Grand Isle 304
★★★★★ 5 of 5
Thank you so much! We thoroughly enjoyed our stay. What a beautiful and charming spot on the emerald coast. We hope to visit again someday.
Submitted on Apr 10, 2017
Grand Isle 304
★★★★★ 5 of 5
We loved our trip here and would happily stay again. We felt like everything was as good or better than advertised. The beds were both very comfortable. The condo is beautifully decorated. Our only complaint was that there was a huge need for black out curtains. The light from outside filtered through the blinds. Our youngest also had a hard time sleeping since there were no blinds in the main room (but she was trying to go to sleep before the sun went down). So if you are someone who needs a dark room, bring a sleep mask! I would have also liked wifi access, but we all did fine without it.
Submitted on Jun 10, 2016
Grand Isle 304
★★★★★ 5 of 5
Hello from Janet and Tim - Lima, Ohio
Tim and I just loved Grande Isle! We loved unit 304 the best!
We want to thank you so very much for taking care of the air conditioning in Unit 304, and sending two fellows to help us move into Unit 303!
We will watch your website often; and check your rates to come back again next year!
Thank you for all the personal attention and making our vacation a beautiful comfortable one!
Submitted on Oct 6, 2014
Great Time
★★★★☆ 4 of 5
We loved the Grande Isle unit # 304. Very convenient and nice furnishings; was just what we expected from pics on site. Would love to come back and rent in Grand Isle again. Thank you to Garrett for letting enter early because of change of plans w/ weather and wedding.
Submitted on Oct 12, 2013
Great Condo
★★★★★ 5 of 5
We thoroughly enjoyed staying at your beautiful condo in July. It was roomy, comfortable, clean and beautifully decorated. Loved the wood floors and comfy furniture and the swing was great! It is so close to the beach and very nice places to eat near by. We plan on returning next year. The folks at Garrett were friendly and helpful and we definitely recommend them.
Submitted on Aug 25, 2011