Guest Reviews
★★★★★ 4.9 of 5 average
Satisfied Renter
by Jamestown Tn
★★★★☆ 4 of 5
Had some miscommunication at the beginning with early checkin but nothing too major.
Could have used a few extra towels for the bathrooms.
Washer and Dryer worked great which is greatly needed with a large number of people!!!
Beautiful house and neighborhood. Loved the pickle ball courts.
Pretty good walk to the beach when toting all your stuff down to the beach.
There were several bear in the neighborhood of an early morning so Be Alert and Aware of that.
Needed more places in the bathroom to hang towels. The hanging rack in the laundry room was helpful to hang bathing suits on.
Response from Benchmark Management
Hi Jennifer, thanks for staying with us at this property. We do apologize for the miscommunication at the start of the trip. We have put necessary measures in place to ensure that this does not happen again for future stays. In regards to the towels, please note that they are provided based on the number that the unit sleeps. We are happy that the washer and dryer worked great for your stay! Your comment regarding more places to hang towels in the bathroom have been taken into account. Please know that guest satisfactions means a lot to us and we will be making the necessary checks and changes to ensure a better beach vacation experience for all moving forward.Thanks again for choosing to stay with us! We hope we can welcome you again soon!
Regards,
Benchmark Management
Submitted on Jul 10, 2023
Excellent home, excellent management!
by Chattanooga TN
★★★★★ 5 of 5
We stayed in Grayt Comfort last week to unwind after a busy tax season. The house was perfect. The kitchen was stocked with everything you could need. The beds were comfortable. The house itself was wonderful, and very clean. Benchmark made it very easy for us to add an extra day, and their communication as far as codes before arrival was perfect. Thank you Benchmark. We will be back!
Response from Benchmark Management
Hi Jon, thanks for choosing this property to unwind! We are so thrilled to hear that you found the house perfect and that it had everything you needed. We also thank you for your positive cleaning remarks! We truly do our best to ensure our guests are comfortable as well as to maintain the properties as such your feedback is greatly appreciated. Thanks also for your remarks regarding our communication! We do try our best to communicate before, during as well as after stays with our guests and we are always there to assist via phone call, chat, text or email. We want to thank you again for choosing to stay with us
We hope we can welcome you again soon!
Regards,
Benchmark Management
Submitted on May 4, 2023
Wonderful!
by OSTRANDER OH
★★★★★ 5 of 5
We had a wonderful stay! The house was very clean, beds cozy, with plenty of room for our party of 4 adults and 7 kids. Bunk room is awesome!! Great location with short walk to heated pool/tennis and 10 minute walk down tree lined boardwalk with no stairs to beach. Only small downfall is we were verbally told by the management property prior to booking that there was a grill at the property and when we arrived there was not one. When we inquired management said it was removed the week prior at the request of the home owner. Required a little more creativity meal planning but nothing that hindered our trip! Would defiantly come back and stay at Grayt Comfort again! Thank you!
Response from Benchmark Management
Katie, we are delighted to hear that you had a wonderful stay at Grayt Comfort! It sounds like the house was a good fit for your group, and you enjoyed the amenities and location. We appreciate your understanding regarding the grill situation, as we know that was a vital part of your vacation! We do hope that you were able to enjoy the rest of your stay despite not having the grill.
If you ever plan another trip or have any questions, feel free to reach out. I'm here to assist with anything you may need. Safe travels, and we hope you have many more fantastic vacations!
We hope to host you again real soon for more fun in the sun!
Warm regards,
Benchmark Management
Submitted on Apr 3, 2023
Had a wonderful time at Grayt Comfort
by Clarksville TN
★★★★★ 5 of 5
We loved our stay at Grayt Comfort. The condo was clean and cozy, but still big enough to accommodate our big family. We loved that we were a short distance from the beach and had access to 2 pools. Everything from the condo to the management group was amazing. Everyone was so accommodating and helpful. I would highly recommend this condo and management group. This is not our first time using Benchmark Management and will continue to use them in the future. They make the entire process from start to finish so easy. Thank you for another wonderful stay!
Response from Benchmark Management
Melanie,
Thank you for choosing to stay with us again for another family vacation in the 30A area! We were thrilled to host your family in The Preserve of Grayton this year. With two community pools, a private beach access, gated community, and spacious home interior, this home is a great choice for large families! We can't wait to talk to you again to start the process of your next beach getaway with us!
Sincerely,
Benchmark Management
Submitted on Oct 18, 2021
Couldn’t have been better
by Baton Rouge lousianna
★★★★★ 5 of 5
We could not have asked for a better vacation! We have stayed on 30A numerous times and this has been our favorite rental by far. The location is amazing, there is a walk to the beach but it was a very easy walk with no stairs. The kids loved exploring on the shaded boardwalk.
The house layout was perfect for our group and the living area on the second floor worked out great. We loved eating dinners on the 3rd floor balcony. The bunk room was absolutely perfect for the kids and all of the beds were very comfortable.
The only issues were that the dishwasher went out on our second day but the benchmark team was very responsive and offered other accommodations since it had to be replaced. This did not hinder our trip at all. The only other thing was the living room, like other reviews had said the furniture wasn’t super comfy but we made do and had an amazing trip!
Response from Benchmark Management
Hello K,
Thank you for sharing your feedback on Grayt Comfort . We were so pleased to have you and your family. We are grateful for the feedback given and will pass this along to make the property perfect.
We work hard every day to bring ours guests the best vacation experience possible, so we are happy to hear you enjoyed your stay. We can’t wait to see you again at the beach.
Sincerely, Benchmark Management
Submitted on Jul 10, 2021
Grayt Comfort
by Peru IN
★★★★★ 5 of 5
We had a wonderful stay!
Response from Benchmark Management
We're so glad that you had a wonderful stay at Grayt Comfort. Your all-five rating of the property is greatly appreciated. Please come again!
Benchmark Management
Submitted on Jun 21, 2021
Grayt stay!
by Decatur AL
★★★★★ 5 of 5
House was convenient to beach. Neighborhood was very nice. Kitchen was well equipped. House was in excellent condition.
Response from Benchmark Management
Thank you for such positive feedback on Grayt Comfort. We're so glad that your stay there was enjoyable.
Benchmark Management
Submitted on Mar 23, 2021