Guest Reviews
★★★★★ 5 of 5 average
Our fall beak!
by Blairsville GA
★★★★★ 5 of 5
Overall we had a great time! We were very happy with Monteray Condos.The only problem was the elevator was closed for renovation,It was hard carrying things when we arrived and when we checked out. Steps going down to the beach area needed some repair.
Response from Benchmark Management
Susan,
Thank you for leaving a review of your stay at Monterey Condos B302. We are honored to hear about your experience. 30a is the #1 place for a fun-filled beach vacation. We'll be sure to pass along your feedback regarding the stairs. Guest satisfaction is our #1 priority, and we hope to see you again!
Sincerely,
Benchmark Management
Submitted on Oct 17, 2022
Great condo and location
by Knoxville TN
★★★★★ 5 of 5
We had a great time. The condo has a great floor plan and incredible views. Condo was clean and well supplied. Would definitely recommend
Response from Benchmark Management
Chris,
Thank you for sharing your experience on your stay at Monterey Condos B302. We are happy to hear you enjoyed the cleanliness and views this property offered you while on your vacation. Guest satisfaction is our #1 priority, and we take pride in providing quality service here at Benchmark. Thank you for the recommendation and we look forward to welcoming you back here with us!
Sincerely, Benchmark Management
Submitted on Nov 25, 2021
Friends and family beach trip
by Collierville TN
★★★★★ 5 of 5
My best friend and I chose this condo for a beach trip with our families. The property was arranged great to provide separate spaces for everyone as well as good common areas. Several maintenance things occurred during our stay (elevator repair, fire inspection, pest control) but we were informed ahead of time and they were done quickly. There is no broom in the property which seems weird given the tile floors and sandy location ��. We had great views of the dolphins playing in the ocean on our last full day. Overall we enjoyed our stay and might consider the property again.
Response from Benchmark Management
Heather,
Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. Our apologies that we let you down in the cleanliness and overall condition of the property. We always try to stay ahead of issues but sometimes there are things completely out of our control. While we understand that the issues you mentioned were an inconvenience and we empathize, we have no direct effect on the property HOA requesting fire inspections or the elevator on the property not working. We work hard each and every day to bring ours guests the best vacation experience possible. We hope to see you again to make it a complete 5-star experience for you!
Benchmark Management
Submitted on Jun 28, 2021
Monterrey Condos
by Dallas Tx
★★★★★ 5 of 5
Have stayed here before and like the location and the condo too. My only suggestion would be heavier window coverings especially in the master where there is no covering on the top arch on the window. Because the sun was coming up before 6 it’s very bright and hard to sleep. Masks don’t work for me. Otherwise it’s great!
Response from Benchmark Management
Thank you for choosing to stay at Monterey Condos B302 for your vacation. Please come again!
Benchmark Management
Submitted on May 31, 2021
**Breathtaking View**
by Gallatin TN
★★★★★ 5 of 5
We have been staying at Monterey for years and this condo was Wonderful! We loved the decor and all the amenities the kitchen provided! Every room was meticulously clean upon our arrival!
The ladies at Benchmark went above and beyond for us and answered our questions in a very quick manner! They were great to work with! We would absolutely recommend Unit B302 and we would stay here over and over!
It has one of the best views of all the Monterey condos we have stayed at! Jake's beach service is fantastic for beach setup! And as always George's, Old Florida Fish House and Surfing Deer didn't dissapoint!!
I only have 2 critiques that could be improved on: The first is that I wish there were a broom in the condo. With a 3 year old, I sweep like 3 times a day and I looked high and low and could never find one.
The second is the Condo is BRIGHT..lol! There were no blinds in the main living area and paper blinds in the Master. My son's bedroom had normal blinds but the sun was beaming every morning. Sleeping in and naps were hard to come by.
But a FABULOUS condo nonetheless! We loved it!
Response from Benchmark Management
We're so glad to know that you have stayed at Monterey for years and that Monterey Condos B302 was not a disappointment. We look forward to seeing you again!
Benchmark Management
Submitted on May 18, 2021
Wonderful location on the beach
by Chattanooga TN
★★★★★ 5 of 5
Overall very nice. Would definitely return to this property and this unit. Loved the layout and balcony views. Please consider providing better TP quality and kleenex tissues as well. Only issue we had was not getting unit access door code as was described in app and on emails/texts. Never came on the day of check in. Had to call for code. Also, one of the days our code just stopped working so had to call again. Very knowledgeable and friendly staff helped me both times.
Response from Benchmark Management
We're so glad that you chose to stay at Monterey Condos B302 and that you would definitely return to this property and this unit. We look forward to seeing you again!
Benchmark Management
Submitted on May 12, 2021
A beautiful place to stay
by Huntsville AL
★★★★★ 5 of 5
Gorgeous condo in a beautiful location. Absolutely would highly recommend !
Response from Benchmark Management
Hi Julie, Thank you for sharing your feedback. We were honored to have you and are so humbled by your
response. We appreciate you taken the time to provide us with your review and hope you were able to make some beautiful beach memories with your family.
We strive to bring our guest the best vacation property possible. We can’t wait to see you again.
Sincerely, Benchmark Management
Submitted on Dec 26, 2020
Beach Getaway
by Pensacola FL
★★★★★ 5 of 5
Great location and view. Thoroughly enjoyed our time there. Would definitely go back.
Response from Benchmark Management
Christine,
Thank you for sharing your experience! Monterey B302 is such a great unit with amazing views! We are so happy to hear that you enjoyed your time here and hope you will be calling us soon to book again!
Thank you,
Benchmark Management.
Submitted on Dec 1, 2020
Beautiful views in seacrest
★★★★★ 5 of 5
There were positives and negatives about this stay. The condo was very nice and clean and had great views. The kitchen was well set up for cooking and had everything we needed. The internet and cell service was poor. We often could not make calls from the condo and would have to go outside the building. Internet was very slow and often did not work at all. We called management and they sent someone out. He checked but said it was a common problem there. Also, the buildings were being painted while we were there and we were not I formed of that. Two mornings my daughters had men scraping paint outside her bedroom window at 8 am in the morning. On the second day i called about this and never received a response. I learned you should always ask about construction before booking a place.
Response from Benchmark Management
Jennifer,
Thank you so much for taking the time to share your experience with Benchmark! We are so pleased to hear you enjoyed the property's views and it was cleaned to your liking prior to your arrival. We take great pride in our cleaners, as they do a wonderful job. We do sincerely apologize for the issues you experience during your stay. Once the HOA for a complex informs us of the work we do let our guest that might be effected know. We do sincerely apologize for the miscommunication, where ever it may have happened. In regard to the Wifi, unfortunately a lot of the beach areas are only serviced by certain companies. We can not control the strength of the signal. We do sincerely apologize, as we would be happy to improve that if we could have. Again, we thank you so much for your feedback and we hope to have you again!
Sincerely, Benchmark Management
Submitted on Mar 23, 2020