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★★★★★ 5 of 5 average
by N/A CO
★★★★★ 5 of 5
We chose Mystic to accommodate our family for a 4 night stay near 30A. Benchmark was good in helping us cancel our original AirBnB rental of their sister cottage, Hideaway, as we determined an extra bedroom/bathroom would be better for us. Mystic was exactly as expected from the photos re design, look, beds, seating areas however which rooms were on which floors was slightly different than expected. The cottage was still super comfortable and worked great for our family. We super appreciated having the bottom floor available to store beach gear along with a new washer/dryer. And there was a working elevator (we thought it was a typo in description) to load suitcases/groceries/tired people upstairs!:) Location was excellent. And views from top floor were great! So nice to have a rental surrounded by trees. Renting bikes thru Vacayzen was super convenient. Highly recommend! However, the beach walkway next to state park (at east end of E Park Place) is not good for little kids and def a long hike with gear. We suggest loading car and driving down to public parking and beach access along W Park Place Ave. Another suggestion, in the photos at rental sight, brief descriptions added stating which floor the photo was taken on could be helpful for future guests to better understand the room/s layout. Final suggestion - coordinating times with cleaning service could be improved, they arrived 30 min before our check out time on last day. Not a huge issue (and we know how hard house keeping works!!) but we felt slightly rushed to finish up. Overall, really lovely long weekend and would def recommend staying at Mystic!
Response from Benchmark Management
Wow, Rona, thank you so much for the 5-star review! We take great pride in our properties and greatly appreciate your positive review. You’re absolutely right, the downtown location is close to everything and it's a very safe neighborhood. Our cleaners do a fantastic job of cleaning between each guest with eco-friendly disinfectant. Hosting you was an absolute pleasure and we look forward to having you stay with us again! :)
Submitted on Aug 8, 2023