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Guest Reviews
0 of 5 average
Parking difficulty
by PARRISH FL
★★★☆☆ 3 of 5
We were told several times that a parking pass would be in our room along with resort wristbands. No pass exists because the resort uses an online directory to keep track of you license plate. No help from management to discover this fact. Took 4 hours away from my anniversary trip.
Submitted on Mar 5, 2024
Rocky Start to Florida Vacation
by Cheyenne WY
★★★★☆ 4 of 5
We spent the first day and a half of our stay trying to get a parking pass for the garage. Some of the people were real helpful others were not. There was no information at the Condo on how to get into the fitness center. I finally had to go to the Condo office to get the ball rolling on our parking pass. Then I had to pay an additional amount, but in the end I did get a refund, but only after being told that was my responsibility. The Condo was nice and it was clean. We did also have some noise issues late at night, but am unsure if the noise was from the complex or the Bar across the street.
Submitted on Feb 17, 2024
Perfect size and accommodations for our family
by Crawfordsville IN
★★★★★ 5 of 5
We rented this one bedroom unit with a bunk bed alcove and 2 bathrooms. The space was the perfect size for myself and my 2 teenagers. We made use of the indoor pool and beach and loved the view from our balcony.
Response from Benchmark Management
Thank you for sharing your experience with us, Laura! We are thrilled to hear that you and your teenagers enjoyed your stay in our well-appointed rental. It sounds like the space was just right for your family's needs. We are glad you were able to take advantage of the indoor pool and beach amenities, and that you appreciated the view from your balcony. We hope to welcome you back for another memorable stay in the future!
Regards,
Benchmark Management
Submitted on Jan 5, 2024
My Positive Experience with Benchmark Management
by Tucker GA
★★★★★ 5 of 5
I wanted to take a moment to share my positive experience during my recent stay with Benchmark Management at a vacation rental property in Panama City Beach, FL.
Overall, my stay was fantastic. The vacation rental was in a great location, providing convenient access to the beautiful surroundings of Panama City Beach. The home itself was not only clean but also in excellent condition, making my stay comfortable and enjoyable.
I would like to commend the vacation rental management staff for their exceptional service. They were incredibly helpful, responsive, and contributed significantly to the overall positive experience.
Keep up the excellent work!
Submitted on Dec 20, 2023
Great location fair accommodations
by N/A CO
★★★★☆ 4 of 5
Can't beat the beautiful gulf view,the beach and the location. A few negatives were, broken water faucet which was fixed quickly and furnishings need updating. Very minimal supplies to start in the kitchen.
Response from Benchmark Management
Thank you for sharing your recent experience with us, Mary. We are thrilled that you enjoyed the beautiful Gulf view, beach, and location. We apologize for the inconvenience caused by the broken water faucet, but we are pleased to hear it was promptly fixed by our team. Your feedback on the furnishings and kitchen supplies is valuable, and we are actively working on updates to enhance our accommodations. We appreciate your insights and hope to have the opportunity to welcome you back for an even better stay.
Best regards,
Benchmark Management
Submitted on Nov 19, 2023