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Guest Reviews
0 of 5 average
Nice place
by Prattville AL
★★★★★ 5 of 5
Easy check in, only issue with the room was the water when taking a shower didn't drain quick and would become a pool while showering overall very satisfied and will be back to this unit
Submitted on May 26, 2023
Highly Recommend!
by Springfield MO
★★★★★ 5 of 5
First time staying at Panama Shores condo and would definitely stay there again ! The unit was clean , comfortable with a great view of the ocean and pool area . The Tiki bar and snack bar at the pool was a great amenity, the bartenders were great and the drinks were all awesome ! Only downside is the checkout at 10 am and no where to leave bags securely for a short time after check out. Our flight was not til 4 pm so it was very difficult with the baggage .
Response from Benchmark Management
Thank you for staying with us, Rhonda! We appreciate you taking the time to let us know that you enjoyed your stay! We agree, the Tiki Bar is a great amenity, and the view of the ocean from 1125 is picturesque! We do offer a later check out, at a small fee, if your check out day is not a turn. Hence, you can call our capable Guest Relations team to see if we can accommodate a later check out the next time you are here. We look forward to hosting you again soon!
Regards,
Benchmark Management!
Submitted on May 11, 2023
Great location but.....
by Montgomery AL
★★★☆☆ 3 of 5
Very dissatisfied with my experience. Booked with that stated free parking but failed to mention Benchmark requirements of $90 for the wrist bands, parking lot, and access to pool area ( and finally the staff charged us $85). No staff at check in counter but contacted only by phone (or email) which just leave the message. My room would not lock and took someone the next day to contact me after I finally sent my email from the first day. No visit was made, just someone talking, saying try this or try that ( you must listen carefully after you turn the lock door knob again and again until you hear the very low low noice... wissshh. We were able to finally lock from inside the room but could not secure the lock from outside and that was unacceptable. We had to carry our important belongings at all times while being outside the room. A map of the parking lot building with room assignments would be nice but eventually parked in yellow displayed slots after calling back to the staff who provided us the wristbands for help. Left side of the building is a restaurant which seems ok but bunch of motorcycles and its noisy could make you unable to rest well. The pools are great with staff’s taking care of very well. If they can solve problems of the lock door and parking lot advised everything will be better.
Submitted on May 9, 2023