Grand Playa

Guest Reviews

0 of 5 average

Magnificent and restful get away!

by Jennifer M.

★★★★★ 5 of 5

The accommodations were so lovely!!! Clean and comfortable, well decorated and everything you needed was available in the kitchen. We particularly liked the quiet beach and the beach view from the balcony. The beds were so comfortable and we enjoyed having a separate bathroom for every bedroom! Magnificent and restful get away!

Submitted on Nov 6, 2023

Beautiful condo and location

by Millington TN

★★★★★ 5 of 5

We loved the location of Grand Playas and 302 was a beautiful condo. The huge balcony gave us a wonderful place to enjoy the view. The kitchen was well equipped and the den and master bedroom furnishings were very comfortable. I do have two recommendations. The carpets desperately need cleaning or replacing and the mattress in the guest bedroom (king) also needs replacing. The two items would prevent me from renting this unit again.

Response from Benchmark Management

We truly appreciate your feedback! We're thrilled to know that you had a wonderful time at the picturesque Grand Playas, especially in condo 302. Your satisfaction with the balcony, kitchen, and furnishings is important to us. Thank you for bringing up the carpets and guest bedroom mattress – we've already shared this with the appropriate team for swift attention. Looking forward to the chance of hosting you again in the future, providing you with an exceptional 5-star experience. Best regards, Benchmark Management.

Submitted on Aug 29, 2023

GrandPlaya

by Chicago Il

★★★★★ 5 of 5

This is our fourth year spending time in Grand Playa.Our family experienced a wonderful time. We did notice that 302 was in a sorry condition. It seems to need some repairs...bathbook towel racks not attached to walls. It is not very clean. The ice did not work well in the refrigerator. Over all it was not clean nor well maintained. We also spent our time in 401 which was in very good shape! We intend to return to both condos next July, hoping 302 is tetra shape.

Response from Benchmark Management

Hi Candace, thanks for staying with us at Grand Playa. We are so happy to hear that you had a wonderful time! On the other hadn, we do apologize for letting you down in the area of property condition. We have taken your feedback into account and will make the necessary repairs and changes to ensure a better beach vacation experience for all moving forward. We apologize again for the inconvenience you experienced. We do hope we can welcome you again soon for a much better vacation experience we know we can provide! Please know that guest satisfaction means alot to us! Regards Benchmark Management

Submitted on Jul 17, 2023

Family vacay

by Goodlettsville TN

★★★★☆ 4 of 5

We love the view and location . The condo needs so much TLC. The carpet has huge stains that have been there for years, bedrooms need major upgrades, especially bathrooms. New mattress’s are needed as well as much better pillows and more blankets.

Response from Benchmark Management

Hi Heather, thanks for staying with us at this property and for providing us with this review. Your feedback is greatly appreciated! We are so happy to hear that you loved the view and the location. On the other hand, we do apologize for letting you down in the area of cleanliness. Your cleaning remarks have been taken into account as such this should not be an issue for future stays. Additionally, we have passed along your comments regarding the mattress and pillows and blankets. We do apologize for the inconvenince this caused during your stay. Please know that guest satisfaction is our priority as such we will be making the necessary checks and changes to achieve a better beach vacation experience for all moving forward. We thank you again for choosing to stay with us and hope we can welcome you again soon for a much better vacation experience we know we can provide. Regards, Benchmark Management

Submitted on Jun 28, 2023

Beautiful Condo

by Benton LA

★★★★★ 5 of 5

Beautiful condo! Really close walk down to the beach was a plus! Pool stayed dirty with debris.

Response from Benchmark Management

Hi Tracy, We are so glad you enjoyed your stay with Benchmark at Grand Playa. The HOA is aware the skimmers have not been working and are currently in the process of being repaired. We appreciate your feed back and 5 star review. We look forward to making a great vacation for you again! Thanks so much!

Submitted on Jun 26, 2023