Heron's Watch

Guest Reviews

★★★★★ 4.7 of 5 average

Good find!

by Charlotte NC

★★★★★ 5 of 5

This is a great place, very affordable and in a very good location. The management company was beyond great, especially that we had a more delicate situation where our previous accommodation didn't work and we needed to find something urgently, they were very helpful.
My only concern about this unit was the pretty soiled carpet from the bedrooms and the area rug in the living room, other than that very nice place with very comfy beds.
Thank you!

Response from Benchmark Management

Thanks for staying with us at Heron's Watch 5101, and for submitting this review. We are happy that we could assist you both before and during your stay with us and that you found the location and place to be great. We have taken your comments regarding the carpet and rugs into account and will pass them on to the proper parties; as such these should not be an issue for furture stays. Please note however that we received no report of these issues during your stay. Always remember that we are here to help, as such if these issues had been highlighted during the stay, we would have happily assisted from then. Despite only highlighting them now, we thank you for bringing them to our attention. Thanks again for staying with us! We hope we can welcome you again for another lovely beach vacation! Regards, Benchmark Management

Submitted on Aug 22, 2023

Nice condo

by KERRVILLE TX

★★★★☆ 4 of 5

kitchen was well stocked with dishes and pans, coffee pot, toaster, etc.
Great location, walk out to pool and 1st floor.
Received text from one number and couldn't respond had to use different number. Made it a little difficult. instructions came to one, then used other to text. Said number no longer used, but kept getting text from number.

Only draw was room had trash on floors partially under bed and dresser. Master bathroom had not been cleaned well. toothpaste still in sink.
Over all very nice. Would have like to have had extra blanket/throw...thin bedspread. I Just like covers.

Response from Benchmark Management

Hi there, thanks for staying with us at this condo. We are happy that you found the location great. Please note that we have only one number for our text line as such all messages/instructions rearding the reservation would have been from the same number. We will have the team make some checks to see what happened in your case. We do apologize for letting you down in the area of cleanliness. Please note however that had this been brought to our attention during the stay, we would have offered to send back our cleaners to the unit. Please be reminded that we are always here to assist! Your comment regarding the blankets have been taken into account as well. We are happy that you had a great stay overall despite the aforementioned issues and hope we can welcome you again soon for an even better vacation experience we know we can provide. Regards Benchmark Management

Submitted on Jun 27, 2023

May Vacation

by Vienna WV

★★★★★ 5 of 5

Everything was as expected. Definitely would stay here again.

Response from Benchmark Management

Thank you so much for your feedback, Greg! We are elated to hear that you enjoyed your stay at Heron's Watch 5101! We hope to welcome you back again real soon! Warm regards, Benchmark Management

Submitted on May 15, 2023

Lovely Condo

by Pearland TX

★★★★★ 5 of 5

We enjoyed our stay at this lovely condo. The location was convenient to the beach we like to drive to and many awesome restaurants. The condo was clean, the beds were comfortable, the kitchen was well stocked with dishes and the washer/dryer came in handy. We felt safe in the area. We would definitely stay again and would recommend to friends.

Response from Benchmark Management

Steven and Valarie, We are so excited to have gotten a feedback from you. You guys are 5-star guests and we are humbled to have had the ability to provide you with an amazing vacation in this relaxing condo, which is truly a home-away-from -home for all guests.Your return is something we are awaiting! Sincerely, Benchmark Management

Submitted on Jul 26, 2022

Great location

by Humble TX

★★★★★ 5 of 5

Just a few minutes from the beach and restaurants

Response from Benchmark Management

Thank you for choosing to stay with us at Heron’s Watch this summer, we are glad to hear that your family enjoyed their time here with us. This unit is about a 4-minute drive to the nearest public beach access, or a 16-minute walk. This is important to keep in mind for families that have small children! There are many family-friendly local events that occur along 30A that can be viewed on the local SoWal website! We would love to welcome you all back in the future for the opportunity to enjoy another poolside beach vacation with us. Benchmark Management

Submitted on Jun 27, 2022