Seagrove by the Sea

Guest Reviews

0 of 5 average

Great condo- needs a bit of TLC

by VESTAVIA HILLS AL

★★★★★ 5 of 5

Loved the location (including private beach) and the condo was very spacious! As others have noted in reviews, the place is a bit dated, but furniture was really nice and overall clean.

At this price point, however, I would have expected better --the kitchen utensils and cookware were in terrible condition...beat up and nasty. For way less than the charge of one night's stay and a single trip to Target or Home Goods, they could really "up" the kitchen game and make the experience better. Additionally, several things were broken- the stove and oven lights were out, bathroom fan didn't work, nor did the icemaker in the kitchen (this was pointed out in a previous review and I was certain they would have fixed it). There was a shared gas grill outside the building that was unusable.

While we were provided the condo access code, we had to call for both the drive and beach access gate codes. The office was quick to respond, but we should not have had to ask.

Overall, would probably stay there again (location was that good), but would hope the owners will act on this and similar feedback from others' reviews.

Response from Benchmark Management

Dear Martha, We appreciate your feedback and are delighted to hear that you enjoyed the location and the spacious condo. Your input is invaluable to us, and we take your concerns seriously. We have notified the team about the utensils, and the maintenance issues are already reported. We have hired a third party to address the ice maker. It's great to hear that our office responded promptly to your access code requests. We kindly ask our guests to pay special attention to correspondence that includes helpful information like access codes. We also have reliable contacts to assist promptly. Your feedback is vital to us, and we're dedicated to making necessary improvements based on your comments and those of other guests. We look forward to hosting you again in the future, and we hope you'll notice the positive changes on your next visit. Thank you for choosing us, and we value your business. Regards, Benchmark Management.

Submitted on Oct 11, 2023

Seagrove by the Sea C

by Whitehouse TX

★★★★★ 5 of 5

Seagrove by the Sea Unit C is in a great location at Seagrove beach. Walking distance to several restaurants and stores, and 2 miles from Seaside. Condo is very spacious with a great balcony. Kitchen amenities are not great, needs cooking utensils and a few dish rags and towels would be nice...there wasn’t any. 1st floor balcony was great, plenty of seating and nice table and chairs. Overall a good condo in a great location.

Response from Benchmark Management

Thank you so much for your feedback! We are happy to hear that you enjoyed your vacation at Seagrove by The Sea IIC! This rental is in the perfect location! We will pass your concerns along regarding the kitchen amenities to the proper parties! We pride ourselves in providing the best 5-star vacation for all of our guests, so your opinions matter! The first-floor balcony is fan favorite! The best views and coffee drinking spot! We hope to have you back real soon to enjoy more fun in the sun! Kind regards, Benchmark Management

Submitted on Aug 14, 2023

Christmas escape

by Pierce City MO

★★★★★ 5 of 5

It was beautiful. We could not have asked for a more perfect place or location. Definitely coming back!!!

Response from Benchmark Management

Mendy, we are so thrilled to hear that you enjoyed your stay with us. We are so happy to hear that this unit and the location of this unit worked out well for you and your family. It was our pleasure to host you and we look forward to hosting you again soon. Thank you, Benchmark Management

Submitted on Jan 18, 2023

November 2022

by Cullman AL

★★★★★ 5 of 5

Went with the whole family. very nice place, plenty of room for 7 adults.

Response from Benchmark Management

Joe, We're so happy to hear from you! We had so much satisfaction in hosting you and your family in this spacious home-away-from-home gulf-front condominium. Thank you for choosing Benchmark, and we look forward to seeing you again soon! Sincerely, Benchmark Management

Submitted on Nov 16, 2022

Beachside Vaca

by Maryville TN

★★★★★ 5 of 5

The house was perfect for us. Would have liked having a grill. You can see the water but not the beach, that was disappointing but I should have seen that in the photos. Also, I should have noticed that the pool was to one side of the house and the beach to the other. I personally prefer them on the same side so you can see kids whether they want sand or pool. Good place if wanting to get away from it all but a decent drive if you are wanting to enjoy local attractions like Panama City Beach.

Response from Benchmark Management

Regina, Thank you for staying with us again at Seagrove By The Sea IIC. We apologize for letting you down regarding the location, we do our best to provide guests with the perfect spot for them! We hope we can welcome you all back for a perfect 5-star vacation! Sincerely, Benchmark Management.

Submitted on Oct 23, 2022