Guest Reviews
★★★★★ 4.8 of 5 average
Great home!
by Fairhope AL
★★★★☆ 4 of 5
This home was perfect for our family! Plenty of space for playing board games, watching movies, or reading on the porch. Kitchen was well stocked for cooking. Pool was small but fine for floating. NOT fine was our inability to use the pool for the first 48 hours because the pool hadn’t been cleaned. Management company took a “thanks for your patience” but no action approach. Purple and yellow warning flags made the Gulf alternative an unattractive alternative. What was worse was that after multiple attempts to speak with someone (not offshored CS) to get action I was told, “ management won’t talk to you.” Palm trees needed pruning as dead palm fronds (4’a5’ long) fell into the pool daily.
Response from Benchmark Management
Hi Dione! We are sorry to hear about your experience, and we appreciate you bringing these issues to our attention. We are continuously working to improve our services, and we have already address the cleanliness of the pool and the communication with the management company to ensure a better experience for our guests in the future. We value your feedback and hope to have the opportunity to provide you with a more enjoyable stay in the future. Thank you for choosing our property for your family vacation!
Sincerely,
Benchmark Management
Submitted on Aug 4, 2024
Our Favorite Place
by Dallas TX
★★★★★ 5 of 5
We love it here. Cozy and close to the beach!
Response from Benchmark Management
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and found our property cozy and conveniently located. We look forward to welcoming you back for another beach getaway soon!
Regards,
Benchmark Management.
Submitted on Jul 30, 2024
Great Location
by Rainbow City AL
★★★★★ 5 of 5
My family and I had a great experience. Working with Benchmark was super easy and they had all the info we needed before we even asked. The property was in a great location and was very well stocked with everything we needed. The only negative to the property was that the outside shower was inoperable, other than that I highly recommend it and especially Benchmark.
Submitted on Jun 10, 2024
5 star review
by Dallas Center Ia
★★★★★ 5 of 5
I’m giving 5 stars for this beautiful house! The house and Benchmark were absolutely incredible! My kids were obsessed with the house and the pool, they swam in that pool all 7 days! I had zero issues with the house, had enough dishes, utensils and cooking items in the home. I read description before booking to know to pack our own towels and other bathroom supplies/laundry supplies. I had one issue with the golf cart but Benchmark handled it directly with the golf cart rental company and had the issue fixed the same day! We were less than a mile from the beach so definitely walkable and it wasn’t busy at all! This house and Benchmark made our vacation incredible and I won’t hesitate to book with them again in the future.
Submitted on May 14, 2024
Great house, great area, and very close to the beach!
by Columbus GA
★★★★★ 5 of 5
Management company was very responsive very on top of things and the house has been very good condition. Only complaint would be golf cart was very laborious to drive so we seldom did.
Submitted on Apr 22, 2024
Great week at the Sublime House
by Fayetteville AR
★★★★★ 5 of 5
First time to stay at the Sublime house and we will definitely be back! We were traveling with our kids and 5 grandkids. The house was the perfect space we needed. The heated pool was a big hit with everyone! Location is great, quick walk to the beach.
Response from Benchmark Management
Donna,
We appreciate you taking the time to review your stay with us at Benchmark Management! We are glad to hear this property was accommodating to all your family members and that you were able to you enjoyed the pool heat while on your stay. We strive to offer our guest with a five-star experience and are happy to see that was the case for you. We hope you choose to book your future vacations with us at Benchmark Management, we would be glad to have you!
Sincerely, Benchmark Management.
Submitted on Nov 21, 2022
Loved it
by Berkeley CA
★★★★★ 5 of 5
Sublime was a great house for our large family group. The location is wonderful and the pool is amazing - our 6 kids swam for hours each day. We had to report a few air con and pool maintenance issues, but Benchmark took care of it swiftly and professionally.
Response from Benchmark Management
Natalie, thank you for leaving us a review of your stay! We are delighted by your response and happy you chose to vacation with us. Sublime offers a great escape at the beach, and you can expect to have a great time with family or friends. Enjoy the private pool after a long day at the beach, or relax on the deck for a stunning side view of the gulf. Thank you for highlighting our efforts in making this a memorable experience for your family. We can't wait to host you all again!
Sincerely,
Guest Relations
Submitted on Jul 12, 2022
Great House for a Group
by Brentwood TN
★★★★★ 5 of 5
The house was perfect for our stay. There is a bedroom with bath on the first floor with no stairs that was great for my parents. The other bedrooms were on the 2nd/3rd floor. The pool was nice- if you go in the spring- heat it! Benchmark was wonderful to work with and very prompt with communication.
Response from Benchmark Management
Sarah,
Thank you for staying with us and for sharing your review! We are glad to hear that your family had such a wonderful time at our lovely Sublime home and enjoyed the great amenities it has to offer! The heated pool makes it a great choice for a stay in the early spring or winter! It is great to hear that we made your vacation experience as seamless and easy as possible. We're always here to provide the best experience possible! We would love to welcome you all again for another 5-star beach getaway.
Sincerely,
Benchmark Management
Submitted on Mar 21, 2022
Sublime would be subliminal with a few minor updates
by O Fallon IL
★★★★★ 5 of 5
We had a wonderful time. The home was spacious while maintaining that beach charm. The home could use a few updates (dishwasher was rusted through and patio furniture was falling apart and very dirty). The furniture could also use a good cleaning and new pillows. However, there are minor. It was such a close walk to the beautiful beach and the outdoor shower was great! We definitely will be considering this property again for our next visit!
Response from Benchmark Management
Hi Ashley,
The condo has been updated since your visit.
Submitted on Oct 4, 2021
Sublime 2021
by Dunwoody GA
★★★★★ 5 of 5
This is our third time renting Sublime and the experience was the same all three times....fabulous!
Response from Benchmark Management
Matthew Ashby,
Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. We work hard each and every day to bring our guests the best vacation experience. We are so happy to hear that your experience at our home has been fabulous all three times you have stayed. We can’t wait to see you again.
Sincerely, Benchmark Management
Submitted on Jul 6, 2021
Beaut Getaway
by Saint Francisville LA
★★★★★ 5 of 5
Sublime House was perfect for our growing family. Everyone had plenty of room. Home was beautiful and spacious. Conveniently located near beach and not overcrowded. Had a wonderful time!
Response from Benchmark Management
We're very glad that you had a wonderful time while staying at Sublime. We also greatly appreciate your all-five rating of the property. Please come again!
Benchmark Management
Submitted on Jun 14, 2021
2020 vacation
★★★★★ 5 of 5
It was the nieces location that we have stayed at. Benchmark was wonderful to work with and we are already planning to return, hopefully to the same location.
Response from Benchmark Management
Ken.
Thank you for sharing your feedback. We were honored to have you and are so humbled by your
response. We work hard each and every day to bring ours guests the best vacation experience. We
can’t wait to see you again.
Sincerely, Benchmark Management
Submitted on Jul 28, 2020
Sublime summer 2020
by Madison TN
★★★★★ 5 of 5
Sublime was a perfect match for my family! It had everything needed for our stay. I would definitely stay again. There were a couple things I would recommend the owners take care of. 1. The pool pump is not working very good at all, the skimmer doesn’t have enough suction to even hold the basket in. 2. The cleanliness of the floors needs to be addressed. When you walk across the floors in your socks or in bare feet, your feet are black from how dirty the floors are.
Other than that, it was perfect!
Response from Benchmark Management
Hi Shelley,
Thank you so much for the fantastic review! We certainly apologize that the pool pump wasn't in tip top shape during your stay, and that the floors could've used a deep clean! With tiled floors, they are porous and hold onto dirt even after a good sweep and mop. Unfortunately, it just isn't possible to do a deep steam clean of the floors between each guest, though we definitely hear your concerns! We certainly help that during your next stay, it's even better. We hope to see you soon!
Sincerely,
Benchmark Management
Submitted on Jul 20, 2020
★★★★☆ 4 of 5
We loved this house! The only reason I gave it 4 stars for ‘accuracy of the listing’ is because there was so much more provided than listed. We were so pleasantly surprised. It’s a quick wall or bike ride to the beach and in a nice private, quiet spot. The beds are comfortable and we had everything we needed and more! We will be back! Thank you!
Submitted on Oct 26, 2019
Grandsons graduation
★★★★★ 5 of 5
My son , myself my Grandsons and three of Grandsons friends celebrating High School Graduation. I had no idea how to chose a home or where to rent as I was not familiar with area. We lucked out with this great home and using Garrett Realty. We arrived with a very minor problem that was fixed immediately with a very professional staff member!!!! Great trip ??
Submitted on Jun 16, 2019
★★★★★ 5 of 5
We have checked out of the Sublime House! Great experience with Garrett Realty again! Thank you guys so much!
Submitted on Jun 1, 2019
Sublime
★★★★★ 5 of 5
Perfect!
Submitted on Oct 14, 2017
Sublime
★★★★☆ 4 of 5
Property was as advertised and at a perfect location. Easy walk to beach and easy access to area amenities. Had a few minor problems with the home that were resolved quickly!
Submitted on Oct 15, 2016
Sublime
★★★★★ 5 of 5
This was our second year renting from Garrett Reslty. We stayed at Sublime house with 4 adults and six kids. We loved this house. Plenty of room and the house was quiet. We enjoyed the pool right in the back yard too. We love this area of beach too. Would stay here again
Submitted on Aug 15, 2015
Sublime House
★★★★☆ 4 of 5
Our week-long stay at "Sublime" was just that! The house was clean and comfortable for all 11 of us. I did a lot of cooking and found the kitchen, utensils, etc more than enough for such a large group. There were even pool toys, board games, and lots of good books to help occupy our time when not at the beach. We loved our stay, and your office made it so easy for us! Thanks for a great vacation! We'll be back!
Submitted on Jul 10, 2014
Sublime review
★★★★★ 5 of 5
The Sublime vacation home was a great place for our family to meet and enjoy some down time together. We had everything we needed and plenty of room for all. Sitting around the pool was a favorite past time. The only suggestion I would offer is to have a gas grill instead of the charcoal g
rill. We experienced windy conditions and fought to get the grill hot. Love the house otherwise.
Submitted on Apr 20, 2014
★★★★☆ 4 of 5
We had a great time. The house was just like the pictures. We had three families with plenty of room for all. The pool was wonderful after the beach or between rain showers. The house needs a few kitchen items like cookie sheet if you want to do baking.
Submitted on Jul 29, 2013
Wonderful home!
★★★★☆ 4 of 5
Great Vacation Home! There were just a few small issues we had during our stay but nothing that would steer me away from visiting again. The third floor had a little wasted space with no full bath or closet. The Bedroom with the twin beds on the 2nd floor could benefit from a upgrade to a full or queen. The master bathroom had a ant problem but was quickly resolved by Garrett. The grill is really small for large group cooking and there were not pot holders in the house. The wireless internet rarely worked :(
We were able to walk just down the road to a amazing beach! Very clean. We rented bikes and had a blast on them.
Highly recommend the Wee-Hoo for kids under 7! Big Daddy rentals for those.
We had a wonderful time here with awesome memories. It is the perfect home to get away and do NOTHING! I loved Seagrove beach! I can't wait to come back
Submitted on May 16, 2012
Best family vacation home
★★★★★ 5 of 5
Our twin daughters wanted to see white sand & blue water for their 16th birthday. Living in Tx., this wasn't available. We chose Sublime over many other homes because of the private pool & walking distance to the beach. We shared the home with my sister & her family. We had plenty of room for the 11 of us, the hall bunks slept a 13 yr & 9 yr old boy comfortably. The entire house was very spacious. 5 bathrooms was a great luxury as well as the outside shower to rinse off the sand. By far the 3rd floor tower was a blessing to us all. The teens made it their own space as if they were in college. Complete with a couch, tv, bed & fridge. The kitchen was pleasantly stocked with everything we needed, minus a cookie sheet/pizza pan. The house is located on a curve, which makes entering & exiting the property a little interesting. However, the road leads to a dead end at the beach, so the traffic is minimal. The driveway is beautifully laid with pave stones, so it is not ideal for scooters or skateboards. We are already missing Sublime & pray that we will be able to make this a family tradition. It is a must see & you will not be disappointed.
Submitted on Jun 22, 2011
Amazing
★★★★★ 5 of 5
This house is amazing. The pool is the best, and the distance from the beach is awesome. I give this house two thumbs up and five stars!
Submitted on Jun 21, 2011
Great House!
★★★★★ 5 of 5
Sublime is a great house and great location. We love it!
Submitted on Apr 10, 2011