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Guest Reviews
★★★★☆ 4.4 of 5 average
403 Tidwater
by Rockmart NA
★★★★★ 5 of 5
Very clean! Great View! The mattress needs replacing in bedroom. Very uncomfortable. Would stay again if mattress was replaced. Would also suggest doing away with massive bedroom furniture. It would give more room to move in room and place suitcases.
Submitted on Oct 1, 2023
Peace
by Lanett AL
★★★★★ 5 of 5
Every thing I needed. Very comfortable
Submitted on Sep 25, 2023
TideWater 403-Cherry
by Homer GA
★★★☆☆ 3 of 5
The condo room was great. The room was everything that it said it would be. The resort itself and the staff were terrible except for a few exceptions. I will never stay here again. As you know the elevator sistuation was an obsolute nightmare. We are staying during the week so I didnt expect it to be so bad. They create this situation themselves becuase they have everyone check in at the same time. The parking garage is also terrible. Not enough parking and not well lit. The staff at checkin (especially the heavy set woman with the butterfly eyelashed) were extremely rude to guest. Not just me but I saw this same woman the next day working at the station where you check out the luggage carts and she was being again extremely rude to a guest. She should not be the face of your resort if she is going to talk to people with that tone of voice. The guest bracelets are a joke. Didn't work half the time and there are so many people coming and going that they pretty much serve no purpose in keeping unregistered people out. I guess they only purpose they serve is for the pool. My niece went to use the gym one morning (8-9 am) and unattended children were in there running around and they had to fine someone from security to make them leave the gym so she could use the equipment. Asuggestion that would make things better would be if your resort offered Valet. There were older people and people with lots of children that I'm sure would pay for the service just so they wouldn't have to deal with the elevator situation. You need a service elevation that is just for staff so that they could bring you luggage to your room and help you down when you leave just so you don't waste so much time waiting for the elvators yourself. I would pay at least $40 each way for this service just to save myself the frustration. You have the space on the main level for this so why not utilize it. Terrible service all the way around!!!!!!!!!!!!!!!!!!!!
Submitted on Jul 23, 2023
Family Vacation 2023
by Bowdon GA
★★★★★ 5 of 5
The Condo was very nice! Great views of the beach. We really enjoyed our stay. The only issue we had was the elevator wait time. We had someone disabled in a wheelchair and we had to wait for the elevator for almost a hour but other than that we had an awesome trip. We even extended our stay by 2 days! The management company was great and very attentive when I had a question or concern! We will definitely be back!
Response from Benchmark Management
Kelly,
We are so glad to hear this property and our team offered you a great trip to the beach! We strive to provide our 5-star standard to anyone who stays with us, and are thrilled to see we did just that for you. We are very sorry to hear of the issue with the elevator, and will be sure to pass the information along to the proper parties. We look forward to any future trips you have planned with us!
Sincerely, Benchmark Management.
Submitted on Jul 16, 2023
Tidewater 403
by Midland GA
★★★★☆ 4 of 5
It was great! Floors and rugs need to be cleaned!
Submitted on Apr 6, 2023