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Guest Reviews
★★★★★ 5 of 5 average
Tranquility A La Paix
by Fort Worth TX
★★★★★ 5 of 5
Perfect for our family, we enjoyed the space so much. Love the private courtyard as well. And the location is great and super convenient. We would definitely stay here again.
Response from Benchmark Management
Thank you for your wonderful review! We are thrilled to hear that our space was perfect for your family and that you enjoyed the private courtyard. We also appreciate your kind words about our convenient location. We hope to have the pleasure of hosting you and your family again in the future!
Submitted on Jul 3, 2023
Family Vacation Spot
by Fairhope AL
★★★★★ 5 of 5
This was a great vacation spot for our family. Overall, it was great. There's only a few things I would point out before suggesting to someone.
First, there are a ton of stairs in this vacation rental. We have a 5 month old so carrying him up and down stairs all day long was a lot, but wouldn't keep us from going back.
We had trouble with the wifi pretty much the whole time. We had the property manager come out and look at it and he just unplugged and plugged it back it and it worked for a little while, but it is Mediacom... so that's why it didn't work great.
Beach access is not very clear at first and the map provided is not very helpful. We ended up just walking around and asking someone.
Other than those minor things this is a great place to stay. It is a great little area with tons in walking distance. We would definitely visit again once our baby is older!
Response from Benchmark Management
We are so delighted to hear that this was a great vacation spot for your family! We truly do our best to maintain these properties and to provide our guests with a lovely experience as such we are happy to hear that overall you had a great time. We also thank you for highlighting what you found unsatisfactory with the rental, we do apologize for any inconvenience these issues caused during your stay. In regards to the internet; please note that due to the service being provided by a third party vendor we have limited control over what we can do. In most cases we can only do a trouble shoot and reach out to the relevant company. Our internal maintenanceWe have taken your comment regarding the beach access into account and will ensure that this information can be easily found by guests for future stays.
We are so happy to hear that despite the aforementioned issues you still had a great stay! Thanks again for choosing to stay with us! We would be honored to welcome you again for another lovely vacation experience.
Regards,
Benchmark Management
Submitted on May 17, 2023