Guest Reviews
★★★★★ 4.8 of 5 average
Perfect Vacation and Location
by Talladega AL
★★★★★ 5 of 5
Unit 2-1002 was as described by Benchmark. Perfect location with Ocean views facing East and West. Condo furnishings were more than adequate and supplied to our satisfaction. Patio furniture was comfortable. Check in and out was seamless. Will definitely book this unit again with Benchmark.
Response from Benchmark Management
Thank you for your kind review. We are delighted to hear that Unit 2-1002 met your expectations and that you enjoyed the ocean views, comfortable furnishings, and patio furniture. We also appreciate your positive feedback on the check-in and check-out process. We look forward to welcoming you back and providing another excellent experience. Sincerely, Benchmark Management
Submitted on Aug 27, 2024
A couple fatal flaws
by SYRACUSE UT
★★★★☆ 4 of 5
The master bedroom has no shade on it so the bright lights from the hall next to it are blasting you all night long. All it would take is a twenty dollar shade from Home Depot to make it dark in the master. The bathroom has black mold on the floor by the shower that has never been cleaned and the management company was rude when they called me to tell me to check out when I was never told what time checkout was.
Submitted on Aug 11, 2024
Great place
by Camilla GA
★★★★★ 5 of 5
It was a great place to stay
Submitted on Apr 29, 2024
Excellent View!
by Poplar Bluff MO
★★★★★ 5 of 5
Loved the huge balcony & awesome view! Even the main bedroom has covered balcony access with a view! Nice heated pool & hot tub. Conveniently located property.
Response from Benchmark Management
Dear Patricia,
Thank you for your wonderful review of Grand Panama 1-1006. We’re thrilled to hear you loved the huge balcony and awesome view, as well as the covered balcony access from the main bedroom. It’s great to know you enjoyed the heated pool, hot tub, and the convenient location. We look forward to welcoming you back for another stay!
Best regards,
Benchmark Management
Submitted on Mar 8, 2024
Decent Vacation Experience
by Anderson IN
★★★★★ 5 of 5
Great location and nice amenities! Positives: Excellent ocean view, close to shopping and restaurants, and easy check-in/check-out! Negatives: We arrived around 6:30 pm and were able to get right in the room, but had to wait for security to arrive at the property to get our parking passes and wrist bands. The main area floors were really dirty, walking around barefoot gave us filthy feet, and there were a couple of maintenance issues, which were taken care of fairly quickly.
Response from Benchmark Management
Hi Laura, thanks for staying with us and for providing us with this review. We are so happy to hear that you loved the location and the amenities and that you had a seamless check-in/ check-out experience. In regards to the parking passes, please note that this is provided by the resort and not by Benchmark. We have however taken your comment into account and will take the necessary steps to ensure that this is not an issue for future stays. We do apologize for the floors, we would have definitely reached out to our house keeping team and have them re-do the floors if this had been brought to our attention during your stay. Despite this being mentioned after departure we have passed the comment along to the proper parties to make the necessary checks. We thank you again for choosing to stay with us! We hope we can welcome you again soon!
Regards,
Benchmark Management
Submitted on Oct 18, 2023