Rollin Tide Villas

Guest Reviews

★★★★★ 4.9 of 5 average

Ideal Location for price

by Lanesville IN

★★★★★ 5 of 5

We couldn’t have been happier with the location or complex and pool. It was perfect for a Mother/Daughter last minute get-a-way. It was an easy walk to the beach with public beach access. We couldn’t have asked for more in regards to the unit itself or the location.

My only problem with the unit was with the refrigerator. It does not cool properly. It never got cool enough to make ice. I had to put the refrigerator foods in the freezer portion so that they would not ruin. I called the management company on day one and someone did come in that afternoon...however, they didn’t check the correct appliance. They left a note regarding soap - so I am thinking they looked at the dishwasher??? - which had no problem. Anyway, I called the management company back and explained and they apologized...however they never did send anyone to look at or fix the fridge. I did notice another reviewer back in May of 2023 that had the same complaint regarding the fridge. It is not a problem at all of it being overstocked. It simply doesn’t cool. It either needs fixed properly or they need to purchase a new one for future renters. I wouldn’t have been happy at all if we would have lost our food that we purchased for this vacation....but thankfully, we made it work by placing it in the freezer - which was more of the temperature of what the actual fridge section should have been.

Response from Benchmark Management

Hi there, thanks for staying with us at Rollin Tide C2 and for submitting this review. We are so happy to hear that you loved the location itself as well as the amenity of the pool and that it was perfect for you and your party. We thank you for quickly reporting any issues you had; as this gave us the chance to fix what we could. We sincerely apologize for the inconvenience the issue caused during your stay. We can however happily report that our maintenance team did go to the unit and the issue has been addressed, as such this should not be an issue for future stays. We want to thank you again for choosing to stay with us! We hope we can welcome you again for a lovely beach vacation. Regards, Benchmark Managment

Submitted on Aug 13, 2023

Amazing Vacation

by Rayne LA

★★★★★ 5 of 5

Our family had a great time. The condo was perfect and just like the picture showed. We had no problems. The pool was just a few steps from our door. The condo was very clean and nice. Benchmark Management never disappoints us. We definitely enjoyed our stay and absolutely would stay again.

Response from Benchmark Management

Thank you so much for your wonderful review! We're thrilled to hear that your family had a great time and enjoyed the condo. It's fantastic to know that the pool's proximity and the cleanliness of the condo met your expectations. At Benchmark Management, customer satisfaction is our top priority, and we're delighted to have met your needs once again. We can't wait to welcome you back for another fantastic stay. See you soon!

Submitted on Aug 7, 2023

Great Place!

by Nashville TN

★★★★★ 5 of 5

We had the best time staying here. The place was very clean and nice and bed was super comfortable! It is just a short walk from the beach access and the pool was a great bonus! Would definitely recommend and stay here again!

Response from Benchmark Management

Ashton, Thank you for reviewing your stay with us at Benchmark Management! We are glad to hear you enjoyed our property and the short walk to the pool and beach it provides! We goal here at Benchmark is to provide our guest with a 5-star vacation free of hassle and stress. We are thrilled to see we did just that for you! We hope you choose to book with us again for all your future trips to the beach, we would be glad to have you. Sincerely, Benchmark Management.

Submitted on Jul 17, 2023

vacation

by Franklin TN

★★★★★ 5 of 5

enjoyed

Submitted on Jun 19, 2023

May vacation

by GLADSTONE MO

★★★★★ 5 of 5

The rental space was nice and clean. Lots of room to accommodate my family. We really enjoyed this property

Submitted on Jun 12, 2023