Guest Reviews
★★★★★ 5 of 5 average
Summertime Beach Trip: Cousin Camp at Cottages of Eastern Lake
by Brentwood TN
★★★★★ 5 of 5
We were a family with 4 children and 6 adults. The house was just as it was described and photographed. The neighborhood is very pretty with palm trees lining the main drive as well as the pool. Everything was very clean and up to standards with a clean kitchen. We experienced a shower leak down through a lighting fixture on 1st floor and sewer gas in the master bath but both were repaired very quickly. A lovely stay!
Response from Benchmark Management
Thank you for your detailed review, Mae. We are pleased to hear that the house met your expectations and that you enjoyed the neighborhood. We apologize for the issues you encountered with the shower leak and sewer gas but are glad they were resolved promptly. We appreciate your understanding and hope you had a lovely stay overall. Sincerely, Benchmark Management
Submitted on Jul 26, 2024
“Steps to the Pool” was awesome
by Millington TN
★★★★★ 5 of 5
Very clean and a great layout!
Location was perfect...nice walk to beach, pool and stores
Had all necessary amenities.
Love the vanity mirror in the bathrooms... small thing I know, but a nice touch.
Management team was very easy to communicate with
Submitted on Jun 15, 2024
Great Rental
by Pascagoula MS
★★★★★ 5 of 5
The rental was fabulous, however, the communication prior to stay with Benchmark not so much. Not sure if I missed out on downloading an app but a lot of vital information was not relayed to me. We were told extra cars could be parked at southern central storage. When we arrived there, there was a sign that clearly said cars would be towed. Of course it was after closing there because we couldn’t check in until 4. Other than the management company, the rental was fabulous and I would recommend
Submitted on Jun 5, 2024
Beach Getaway
by Madison MS
★★★★★ 5 of 5
Great house, quiet location with easy access to the beach by riding bikes or a rented golf cart. The home itself was very nice and cozy.
Submitted on May 21, 2024
Amazing beach home and location!
by Hudsonville MI
★★★★★ 5 of 5
Very clean, well kept beach home located in a quiet neighborhood just off of 30A. Lined with gorgeous palm trees on a brick road. Even better than the pictures shown! Amazing character and charm! Beautifully decorated throughout. Very comfortable and spacious. Loved the bigger sized beds! Easy beach access. Great location for walking or biking around (as we did) to lots of shops, parks, restaurants you name it! Overall we very much loved our stay at Beach Haven and hope to return soon!!
Response from Benchmark Management
Thank you for your glowing review of Beach Haven, Jessica! We are delighted you enjoyed the clean, spacious, and beautifully decorated home. It is fantastic to hear you appreciated the easy beach access and the convenient location for exploring the area. We would love to welcome you back anytime!
Regards,
Benchmark Management
Submitted on Feb 15, 2024
A Dream Come True
★★★★★ 5 of 5
We spent several fabulous weeks here. It is only a short walk or bike (provided) ride to the best beach in Florida. The water is crystal clear and you sink up to your ankles as you walk in the sugar white sand on the beach. Memories of a lifetime for sure!
Response from Benchmark Management
Hi there, thanks for staying with us! We are so happy to hear that you had a fabulous time as it is always our aim for guests to have a great experience! We are also delighted that you were pleased with the beach access and that this property helped in creating lifetime memories. We do hope we can welcome you again soon for an even better experience!
Regards,
Benchmark Management
Submitted on Dec 16, 2023
Family Vacay
by Memphis TN
★★★★★ 5 of 5
Beach Haven was a great spot for our family. We enjoyed being a few houses down from our relatives who own a house on this same street. The back porch and living space was one of our favorite areas to hang when not at the beach! We enjoyed cooking at home and used both the well stocked kitchen and the Blackstone which was great for outdoor cooking. It was a convenient location for us and we enjoyed having the bikes to ride however we did end up renting a golf cart to make it easier to haul our items to the beach! But, it is not a bad bike ride. I have two things that I would suggest to Benchmark or owners... There were no blankets (we are blanket people when watching TV and having coffee in the am) and it would have been nice to have some. Also, although we only had 5 people staying, it would have been great to have a little more seating in the living area( like a sectional). We loved the proximity to the coffee shop and Old Florida fish house and the beach was the least crowded of beaches that we have been to on 30A. Overall, we had a great vacation and would definitely rent here again.
Response from Benchmark Management
Hello, thanks for staying with us at Beach Haven! We are so delighted to hear that it was a great spot for your family. We do apologize for the absence of blankets. Please note that we received no reports of this during the stay; we would have happily had someone from our team deliver some (once they were available), always remember that we are always here to assist! Thanks also for your suggestion of more seating in the living area. We have passed this comment along to the proper parties and we will definitely try to make some changes to ensure a better beach vacation experience for all moving forward. We are also happy to hear that you loved the proximity of the property to the beach and coffee shops and restaurants! We are happy that you had a great vacation and are thrilled that you would love to stay with us again. We truly hope we can welcome you again soon! Thanks again for choosing to stay with us!
Regards,
Benchmark Management
Submitted on Sep 25, 2023
Graduation and Mother's Day Vacay
by Houston TX
★★★★★ 5 of 5
We had initially booked another beachfront townhome for this trip. Ten days from our expected arrival, the owners canceled our rental. Benchmark provided us some alternatives, and we chose this home. Although it was not on the beach, it was very nearby; and the house couldn't have been more beautiful and beachy! We did arrive to no AC upstairs, but that was fixed before bedtime. Very quiet and peaceful home and neighborhood with everything you need for a great vacation.
Response from Benchmark Management
Hi there, thanks for staying with us at this property. We are so happy to hear that you were pleased with the rental despite it not being your initial choice. We do apologize for the inconvenience of the AC not working for the first few hours of your arrival. We always aim to resolve any issues guests have as quickly as possible as such we are happy that our team was able to fix the issue before bedtime. We want to thank you again for choosing to stay with us! This property is indeed beautiful and quiet. We hope we can welcome you again soon for another lovely experience.
Regards,
Benchmark Management
Submitted on May 23, 2023