Guest Reviews
★★★★★ 5 of 5 average
Spring Break 2024 on the beach
by Midland TX
★★★★★ 5 of 5
We had a great family vacation/spring break trip to the beach. Beachfront property/beachfront view was the best. Everything perfect.
Submitted on Mar 18, 2024
Nice place for vacation
by Bowling Green KY
★★★★★ 5 of 5
Tub/shower in one bedroom over flowed
Besides a tornado, we had a wonderful vacation, beautiful views, beautiful beach, quiet, close to stores. Loved it!
Response from Benchmark Management
Hello Patricia,
We're thrilled to hear that despite the unexpected challenges like the tub/shower overflow and the tornado, you still had a wonderful vacation at our property. It's fantastic to know that you enjoyed the beautiful views, serene beach, and convenient location close to stores. Thank you for choosing us for your getaway, and we look forward to hosting you again for another memorable stay!
Regards,
Benchmark Management.
Submitted on Jan 12, 2024
Retreat with White Sand and Clear Blue Water
by Fayetteville AR
★★★★★ 5 of 5
Lovely stay in an updated spacious condo. Nicely outfitted with kitchen and bath essentials. Easily accessible private beach and heated pool.
Response from Benchmark Management
Thank you so much for taking the time to share your experience with us, Joan! We are thrilled to hear that you enjoyed your stay in our updated and spacious condo. It is fantastic to know that the kitchen and bath essentials met your expectations, and we are glad you found everything nicely outfitted. We take pride in providing our guests with easy access to a private beach and a heated pool, and we are delighted to hear that these amenities added to the enjoyment of your stay. Your positive feedback means a lot to us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future.
Regards,
Benchmark Management
Submitted on Nov 14, 2023
Fantastic place
by Franklin TN
★★★★★ 5 of 5
Great place! Only negatives and they are very minimal were kitchen wasn't stocked great (horrible wine opener, no trash bag), no hangers in bedrooms, and no spare blankets
Response from Benchmark Management
Hi there, thanks for staying with us at Monterey Condos and for providing us with this feedback. We are so delighted to hear that you found the place to be great. In regards to the kitchen; please note that our kitchens are usually stocked with glasses, dishes, and utensils, as well as basic cookware. The kitchen starter kit also includes; hand soap, sponge, dish soap, two dishwasher tabs, a roll of paper towels, and a kitchen trash bag. We do apologize for the absence of the trash bag. We however received no reports of this during your stay with us. We are always here to assist and would have happily sent someone from our team to deliver the trash bag. In regards to blankets; we do provide the amount of blankets based on the number of persons that the unit sleeps. We have however taken your comment into account as guest satisfaction means a lot to us, and your feedback will help us improve the quality of service provided to all our valued guests. We are committed to delivering the exceptional stay we know we can. We hope to see you again soon!
Regards,
Benchmark Management
Submitted on Sep 28, 2023
Vacation Rental
by Roswell Ge
★★★★★ 5 of 5
The view and location were excellent. The condo was decorated very tastefully and was lovely with the exception of no chest of drawers or dresser in primary suite. There were no directions on how to operate the tv which took us considerable time to figure out. That would be extremely helpful, if directions were provided. Only major complaint were the cleanliness of the floors. They appeared clean, but our feet turned black from walking on them and when we wiped a spill up on the kitchen floor, the paper towel was black. We did enjoy the balcony although cushions in the outdoor chairs would have been appreciated.
Response from Benchmark Management
Hi there, thanks for staying with us at Monterey Condos and for taking the time to submit this feedback. We are so delighted to hear that the view and location was perfect for you! We have noted your remarks regarding the chest of drawers in the primary suite and will pass them along to the proper parties. We also apologize for the inconvenience of not having written instructions on how to operate the television, we have taken the necessary steps to ensure that this will not be an issue for future stays. We also apologize for letting you down in the area of cleanliness. Please note however that we are always here to help and would have happily sent the cleaners back to the unit to do a re-clean of the floors. We have however taken your comments into account and will ensure that this does not happen again. We will also be reaching out to the proper parties with your suggestion of outdoor chairs. We want to thank you again for choosing to stay with us and hope that despite the afore-mentioned issues you had a lovely stay with us. We hope we can welcome you again soon!
Regards,
Benchmark Management
Submitted on Sep 25, 2023
C301
by Ashland KY
★★★★★ 5 of 5
The rental was nice and clean,but the sliding door to the master bathroom was a pain. It was so hard to slide...too heavy for a bathroom door.
Response from Benchmark Management
Hi there, thanks for staying with us at Monterey Condos. Thanks as well for your positive remarks regarding the unit as we truly do our best to maintain these properties and prepare them for guest arrival. Your feedback regarding the master bathroom has been taken into account. We do apologize for the inconvenience this caused during the stay. Please know that guest satisfaction means a lot to us as such we have passed your remarks along to the proper parties to ensure a better beach vacation experience for all moving forward. We want to thank you again for choosing to stay with us. We hope we can welcome you again soon!
Regards,
Benchmark Management
Submitted on Jun 19, 2023
Monterey Condo C301
by Nashville TN
★★★★★ 5 of 5
Very clean & tidy condo. It had everything that I needed. Can not beat the view!
Response from Benchmark Management
Darin,
we are glad to hear that you enjoyed a clean and well-equipped Monterey Condos C301 with a fantastic view! Your feedback is very crucial and valuable to us!
We hope to see you again soon for more fun in the sun!
Kind regards,
Benchmark Management
Submitted on Mar 20, 2023
Seacrest Vacation
by Covington LA
★★★★★ 5 of 5
The Monterey Place condos are awesome. The three buildings with pool are a great design. All of the condos have many windows, a great balcony and excellent furnishings.
Response from Benchmark Management
Carter, we are glad to hear you enjoyed your trip with us at Benchmark Management! We strive to provide our guest with the perfect property to spend their vacation at and are thrilled to hear you thought this property was great! We hope you consider Benchmark Management for all your upcoming trips to the beach; we would be glad to have you.
Sincerely, Benchmark Management.
Submitted on Oct 18, 2022
Perfect stay!
by Montgomery AL
★★★★★ 5 of 5
This is the perfect vacation rental. We had a wonderful stay. The only thing we missed was a luggage cart.
Response from Benchmark Management
Amanda,
We are so glad to hear you had a great stay at Monterey Condos! We appreciate your feedback as we do our best to provide great vacations for our guests. With great views, a community pool, convenient beach access, and proximity to local restaurants, it is hard to top this condo! We hope to welcome you back soon for another 5-star beach vacation!
Sincerely, Benchmark Management
Submitted on Sep 30, 2022
Family vacation 2022
by Albertville Al
★★★★★ 5 of 5
The condo was clean. The kitchen was very well stocked. Bed's were comfortable. It was beautifully decorated . We loved the area. The daily umbrella and chair rental was a very nice touch. The only things that would have made it better are a broom, more washcloths and linen for the sofa bed.
Response from Benchmark Management
We appreciate you choosing to stay with us at Monterey Condos and taking the time to share your helpful feedback. We, unfortunately, did not receive any communication of the issues you had, or we would’ve been happy to assist you! We would love for you to give us another chance to provide you with a great beach vacation.
Benchmark Management
Submitted on Jun 20, 2022
Beautiful Place
by Melissa F.
★★★★★ 5 of 5
Beautiful place, accommodated our family perfectly. Kitchen well stocked with dishes and appliances. Things that would be a nice addition: chest/dresser in master (no drawers for clothes currently) and a broom to sweep the floor. Looking forward to our next adventure
Submitted on Jun 11, 2022