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Guest Reviews
★★★★★ 5 of 5 average
Better Experience
by GALLATIN TN
★★★★★ 5 of 5
The folks at Benchmark were very kind and helpful. The property was fine and clean. The negative is that maintenance crews were all around during the 5 day stay. They were cleaning with water pressure hoses, cleaning all around the property. The workers were polite, but the noise of the equipment was constant. The workers were out front one day, then out back another day, and somewhere nearby every other day. Not great fun to sit on your balcony and watch them clean along with loud noise. I think it would be great if Benchmark could provide a schedule of planned maintenance/repairs per property to inform guests of what to expect during their stay. That would be more fair. We pay $$$ for a pleasant experience. Am I expecting too much?
Response from Benchmark Management
Thank you for staying with us, James! We appreciate you taking the time to let us know about your experience. Our number one priority is ensuring our guests' satisfaction, and we are pleased, but not surprised, to know that you found our staff kind and helpful and our rental clean. We regret that nearby construction affected your stay to some extent. We can assure you that this was unforeseen as we always notify our guests of planned or announced construction during booking or before arrival. While we wish this was not your experience, it would not be fair to hold us accountable for this. We look forward to serving you again soon!
Regards,
Benchmark Management
Submitted on Feb 28, 2023
Great Place to Stay!
by Lubbock TX
★★★★★ 5 of 5
We had a great experience at Cassine Gardens 186. It was super clean and very well furnished. The nature trails were fun for our kids and the Cassine Gardens area is beautiful. Will be back!
Response from Benchmark Management
Megan, we are so happy to hear that you enjoyed your stay at Cassine Gardens. This unit is a very beautiful and well decorated unit that makes for a cozy stay at the beach. It was pleasure to host you and your family. We look forward to hosting you again soon.
Thank you,
Benchmark Management
Submitted on Jan 18, 2023
Great Get-A-Way
by Cordova TN
★★★★★ 5 of 5
Overall the experience was wonderful.
Response from Benchmark Management
We are thrilled to hear that your family enjoyed their stay here in 30A. Cassine Gardens is the perfect place for a weekend get away or a week at the beach. The location is hard to beat. We thank you for leaving us a review and we hope to host you again soon.
Benchmark Management
Submitted on Aug 2, 2022
Great Place
by Dale via AirBnb
★★★★★ 5 of 5
Great place. Especially for kids. Beach is phenomenal. Great service. You will not be disappointed.
Submitted on Jul 16, 2022
Excellent
by Mirna M.
★★★★★ 5 of 5
It is very excellent to spend the holidays with the family, everything is very clean, exceptional attention, very excellent
Submitted on Jul 5, 2022