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Guest Reviews
0 of 5 average
Location, location, location
by Lake Quivira KS
★★★★★ 5 of 5
Patio doors open to the emerald and turquoise ocean, sugar sand beach and the sound of the waves! Emerald Hill is a great location, and this unit is excellent! Lots of thoughtful details like hooks, swivel chairs, benches.
Submitted on Mar 20, 2023
Must stay Spot!
by Dublin OH
★★★★★ 5 of 5
We had an excellent stay. The unit was not ready when we arrived, but Kelsey with the management co. did an outstanding job correcting the situation. The unit was well updated and has a great view of the beach. The external buildings are starting to show their age and need some TLC, but inside the unit was excellent. Would absolutely stay here again.
Submitted on Mar 20, 2023
Emerald Hill #6
by Racine WI
★★★☆☆ 3 of 5
Experience was fine although there were issues with both the unit and Benchmark. Unit had mold in bathroom and laundry rooms, window in guest room was broken and could not be fully closed - had to resort to putting a rolled up towel in it to fill the gap, front door was obviously broken into at some point in the past and the screendoor frame is bent and the door does not fully close unless the dead bolt is locked. We have been trying to get a quote for next year and after 7 days have yet to receive any information
Response from Benchmark Management
Thank you for staying with us, Mark. We regret that you stay with us was less than satisfactory. Our aim is to always exceed of guests' expectations. However, Emerald Hill, as we are sure you were notified prior to booking, is undergoing heavy construction through to December 2023. Although the prices are heavily discounted because of this, we advise guests interested in booking that it will affect their stay. We hope that you will give us another opportunity to serve you better.
Regards,
Benchmark Management
Submitted on Mar 2, 2023
Perfect little spot
by batesville IN
★★★★★ 5 of 5
We loved our week at Emerald Hill 12A! Easy access to all 30A has to offer. Benchmark was great to work with from booking til check out. Condo renovations are lovely, comfortable bed, gorgeous ocean views and easy access to beach. The only thing I will mention in case it helps someone make a choice: though the front of the condo is ground level with the best patio, there are 6 steps from the parking lot to 12A’s hallway .
Response from Benchmark Management
Thank you for staying with us, Jean! We appreciate you taking the time to let us know that you enjoyed your stay with us! Our number one priority is ensuring that our guests are completely satisfied, and based on your review, we have done just that! Indeed, Emerald Hill 12A is a stunning vacation rental for a great getaway! We look forward to hosting you again soon!
Regards,
Benchmark Management
Submitted on Feb 20, 2023
Nice, Quite Stay
by Montgomery AL
★★★★★ 5 of 5
We were in EH12A three nights when the fog was so heavy in the evenings and mornings, making a unique but pleasant, cozy experience. Our stay was delightful and the accommodations were nice and clean, exactly what we needed. I believe the unit was recently remodeled.
Response from Benchmark Management
William,
Thank you so much for taking the time to share your feedback. Emerald Hill is an amazing condominium offering unbeatable views! We're so humbled by your response as guest satisfaction is our #1 priority. We hope to welcome you back soon for another delightful vacation! Sincerely, Benchmark Management
Submitted on Feb 3, 2023