Benchmark Management is hiring!

Guest Relations Agent

Essential Responsibilities and Duties:
• Provide excellent customer service to guests and potential guests
• Answer incoming phone calls and shared company emails
• Handle guest issues and questions, including following-up until the issue is resolved
• Respond to guest inquiries by phone, email, chat, and texts

Qualifications and Skills:
• Demonstrate ability to work efficiently and effectively in ever-changing environments
• Outstanding written/verbal communication skills
• Goal-driven, focused, independent worker, and “can-do” attitude
• Escapia & Vacation Rental experience preferred, but not required

Please email [email protected] with your resume.

Maintenance Technician

Essential Responsibilities and Duties:
•  Respond to day-to-day guest and owner maintenance requests and be able to make decisions quickly
•  Complete work order assignments by using our maintenance app.
•  Diagnose and repair general maintenance tasks including but not limited to electrical, plumbing, and HVAC
•  Installation and general maintenance of PointCentral locks
•  Adhere to all company, local, state, and federal laws and safety rules

Qualifications and Skills:
•  Vacation rental experience or relevant experience preferred
•  2-3 years’ general maintenance experience
•  Must have reliable transportation 
•  Strong time management and organizational skills
•  High degree of accuracy and attention to detail and decision-making skills
•  Must be able to work nights, weekends, and holidays as required

Please email [email protected] with your resume.

Property Manager

Essential Responsibilities and Duties:
•  Support all aspects of the property ensuring the highest levels of service and hospitality are provided
•  Facilitate the upkeep of all assigned properties. 
•  Learn all software applications used in daily operations of the business
•  Ability to work under pressure and balance multiple tasks with a positive attitude
•  Excellent verbal, written and interpersonal communication skills
•  Self-motivated professional who is results-oriented and success driven

Qualifications and Skills:
•  Vacation rental experience or relevant experience preferred
•  Must have reliable transportation and cell phone
•  Ability to work flexible hours

Please email [email protected] with your resume.